When Your Team Thrives, Your Business Thrives.
Confidential, professional counselling for your people, delivered locally in Tāmaki Makaurau. No long waitlist.
Supporting your people before small concerns grow.
Workloads, financial pressure, family responsibilities and organisational change all follow employees to work, whether or not anyone talks about them. For employers, this shows up indirectly: absenteeism, reduced productivity, strained relationships, or capable people no longer performing at their best.
Employee Support Services give your team somewhere independent and confidential to turn. We partner with organisations across Tāmaki Makaurau and throughout New Zealand to provide professional counselling for employees and their families, delivered by an experienced local clinical team.
Areas of Couples Counselling Support Northspan Wellbeing Offers
What we can help with:
Employee support is about far more than responding to crises. Staff come to us for many reasons.
Workplace Stress & Burnout
Managing sustained pressure and the early signs of exhaustion.
Help with the challenges that affect focus, sleep and confidence.
Anxiety & Low Mood
Relationship & Parenting Challenges
Pressures at home that inevitably travel to work.
Workplace Conflict & Change
Navigating difficult working relationships, restructures and role changes.
Support through bereavement and personal loss.
Grief & Loss
Practical, non-judgemental support during upheaval.
Financial & Life Transitions
Every partnership starts with a conversation about your workplace and the pressures your people are carrying. From there we shape an arrangement that fits how your organisation actually works.
A partnership gives your employees, and their immediate families, confidential access to our full counselling team, the same experienced clinicians who see our private clients. We handle the clinical side entirely, so there is nothing for your managers to administer.
A Partnership Shaped Around Your Team
What to Expect
Frequently Asked Questions
How do employees access support? Your staff contact us directly, with no need to seek permission first. Sessions run 50 to 60 minutes, in person or by secure video.
How quickly will someone be seen? Timing matters when an employee finally reaches out. We aim to offer anyone referred through ESS an appointment within three working days.
Is it confidential? Yes. What is discussed stays between the employee and their counsellor. Employers receive usage reporting only: sessions accessed, never names or clinical detail.
Wellbeing That Counts Twice
Northspan is a social enterprise. Every session your organisation funds directly subsidises counselling for Kiwi’s who could not otherwise afford it, through our charitable partner, Wingspan Trust.
For employers, that means one budget line doing two jobs: a real benefit for your team, and a community contribution you can report against your corporate social responsibility goals. Unlike a commercial provider, your spend doesn't leave the sector. It goes back into counseling for people who need it.
Ready to support your people properly?
Talk to us about an Employee Support Services partnership for your organisation.