Our Why

Why choose Northspan Wellbeing

Northspan Wellbeing was created in response to growing demand for accessible, professional counselling — without losing the human connection at the heart of good care.

As a social enterprise, Northspan operates as a fee‑based counselling service, with any surplus directed back into Wingspan’s charitable counselling services. Wingspan has supported Auckland families and individuals for over 130 years, and Northspan continues that legacy in a new way.

You receive high‑quality, professional counselling — and your choice helps ensure counselling remains accessible across our community.

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Professional counselling on the Shore

Established in 2025, Northspan is situated in the bustling beach-side suburb of Takapuna, Auckland.

With over 7 comfortable counselling rooms, our refurbished and cosy environment creates a safe haven for personal growth and healing. Located conveniently on 400 Lake Road, with plenty of parking and a bus stop just outside, Northspan is easy to access for everyone in Auckland’s North Shore.

Our guiding principles

Mission

To offer professional, caring counselling that supports individual wellbeing while contributing to broader community mental health through our connection with Wingspan Trust.

Vision

A community where everyone has access to the support they need to navigate and resolve life’s challenges.

Values

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Community in Action

We believe in strength through connection—with clients, with colleagues, and with our wider neighbourhood.

Honesty & Integrity

We build trust through open communication, professional care, and reliable service.

Courage & Growth

We honour each person’s story and support their journey toward meaningful change.

Pay-It-Forward Spirit

Every session contributes to a broader circle of care. When we support one person, we strengthen the community as a whole.

Future-Focused Care

We invest in sustainable practices and partnerships so mental wellbeing remains accessible to all, now and into the future.

Mental health support with a purpose

Support your wellbeing and help other Aucklanders with Northspan Wellbeing.

When you choose Northspan, you’re not only taking care of your mental health, you’re also making a difference in the lives of fellow Aucklanders.

As a social enterprise, Northspan directs its profits to our sister organisation, Wingspan Trust. Wingspan is a charitable organisation providing professional counselling sessions on a voluntary contribution basis, making mental health support accessible and affordable for everyone.

Serving individuals, couples, and families across Tāmaki Makaurau, Wingspan is dedicated to fostering better mental health for all, regardless of personal circumstances. Their voluntary contribution model ensures that support is available to anyone who needs it.

Visit the Wingspan Website